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“All care aides have preferences in shifts—this is usually connected to helping them achieve a health work-life balance. Having a shift that works best for them is a huge stress relief,” says Carolyn Unsworth, servicing representative for HEU.
Care aide Melanie Monteflor, says being involved in a conversation about the new rotation schedules was a collaborative process and she appreciated being able to provide her top three choices of assignments and was able to select an area of work where she felt comfortable.
“The change has been nice because I don’t need to go to other floors—I’m working with a smaller, and more consistent team of staff,” she says. “But the change has been even better for residents because I can now give consistent care with the same residents—get to know them, their routines, social and medical history, which is important in delivering good patient care. Knowing my residents means I can be flexible in providing care based on their needs and I can build better connection them and their families.”